Privacy Policy

At Duxtop, your privacy is our priority. We are dedicated to protecting your personal information while offering the best shopping experience for Furby products and accessories. This Privacy Policy outlines how we collect, use, and protect your data. By using our website, you agree to the practices described below.

1. Information We Collect

To enhance your experience, we may collect:

  • Personal Data: Name, email address, phone number, and shipping/billing address for order processing.
  • Payment Information: Securely handled by trusted third-party providers.
  • Order History: Purchase details for personalized recommendations and support.
  • Technical Data: Device type, browser information, and IP address for improved functionality.
  • Activity Data: Browsing and interaction data for site optimization.

2. How We Collect Data

We gather information through:

  • Order Forms: During checkout and account registration.
  • Cookies: To enhance site navigation and provide personalized recommendations.
  • Newsletter Sign-ups: For updates, special offers, and promotions.
  • Feedback Forms: To refine our products and services.

3. How We Use Your Information

We use your information to:

  • Process and Fulfill Orders: Ensure timely and accurate delivery.
  • Enhance Personalization: Offer product recommendations and tailored experiences.
  • Provide Support: Address inquiries and resolve issues effectively.
  • Promote Offers: Share exclusive deals, new arrivals, and updates (if opted-in).
  • Analyze Website Usage: Improve site navigation and overall performance.

4. Sharing Your Data

Your data may be shared with:

  • Shipping Partners: For delivering your purchases.
  • Payment Processors: (e.g., PayPal, Stripe) to securely process transactions.
  • Marketing Services: To provide personalized advertisements and offers.
  • Legal Authorities: When required by law or for fraud prevention.

5. Data Protection

We prioritize the security of your data through:

  • SSL Encryption: To safeguard information during transmission.
  • Access Controls: Limiting access to sensitive data to authorized personnel only.
  • Routine Security Audits: To identify and address vulnerabilities.
  • Secure Payment Handling: Compliance with PCI standards.

6. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill orders, provide support, or comply with legal obligations.
  • You may request updates or the deletion of your personal data at any time.

7. User Rights and Choices

You have the right to:

  • Access and Update Data: Modify your personal information through your account or by contacting us.
  • Opt-out of Marketing Communications: Unsubscribe using the link in promotional emails.
  • Manage Cookies: Adjust settings in your browser.
  • Request Data Deletion: Ask for your information to be deleted, subject to legal requirements.

8. Contact Us

If you have questions or concerns about this policy, please contact us at:
Email: [email protected]

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be published here, and major changes will be communicated through email or website notifications.

Thank you for choosing Duxtop. Your trust is important to us, and we’re committed to protecting your privacy.